PayMaya - Your Unique Wallet

I just recently used my PayMaya account to buy airtime for my Smart number. This is the convenient way for me to manage my money as I don't have just a virtual account to shop online, I also have a physical card to use to pay at hundreds of establishment that accepts Visa card.

What is PayMaya? 

PayMaya is a free app that gives you a virtual Visa Card that you can use to shop online, book flights, and more, even without a credit card. Just download the app, load up, and shop!

You can also get a PayMaya physical card, which you can use for purchases at stores here and abroad.

You can use the app at online stores or websites that accept credit cards or debit cards. You can use the physical card at establishments here and abroad, wherever Visa is accepted.

You will have different card numbers for your virtual card and physical card just in case you lose your physical card, you will still be able to use your virtual card to purchase online. You can report a lost or stolen card to our Hotline number (+632 845 7788), or our toll-free number 1800-108457788.

You can only have one PayMaya account and the recommended age required to be able to use PayMaya is 12 years old and above.

How to start using PayMaya?

APP:

1. Download PayMaya app from App Store or Google Play 
2. Register with your name, email and mobile number
3. Create a password
4. Receive a verification SMS
5. Enter verification number
6. Click VIEW CARD button
7. Input your address and birthday
8. Receive a confirmation that your account has been activated

PHYSICAL CARD:

Buy the card here.

• If you already have the app, link the physical card to it:
• Go to “My Cards” in the main menu
• Tap on “link card” and enter the 16-digit number on the physical card, expiration date and CVV

• If you don’t have the app yet:
• Activate the physical card via SMS. Text activate < space > card ID number < space > first name/last name and send to 292907969 (You should have air time load of at least P1.00)
• Download the PayMaya app and register with your name, email and mobile number you used to activate the physical card
• Receive a verification code via SMS
• Go to “My Cards” in the app’s main menu
• Tap on the blue PayMaya card
• Nominate a 6-digit PIN (You may use this for ATM withdrawals)

PayMaya is available for anyone with a Philippine mobile number.

You can load up you PayMaya wallet at:

• Robinson’s Department Stores, SM Business Center, Smart Padala, Smart Wireless Center
• 7-eleven
• BDO online/mobile banking:
• Touch Pay
• Union Bank ATM
• Smart Padala centers

You can also upgrade your account for free so you can enjoy more features like:

1. Send money using the app
2. Withdraw from an ATM using the card

• If your account is NOT upgraded: 
• You can load up to P50,000 per month and spend up to P50,000 per month. Your PayMaya wallet can maintain a maximum balance of P50,000 per month. 

• If your account is upgraded: 
• You can load up to P100,000 per month and spend up to P100,000 per month. Your PayMaya wallet can maintain a maximum balance of P100,000 per month.

You can also do the following using your PayMaya account:

1. Buy airtime load, call and text packages and data packages at discounted prices! You can buy for yourself AND you can even send these as gifts to family and friends. Use the app to buy airtime load.
2. Pay your utility bills and government contributions with a few taps on an app.

If it happens that you forget your password, just do either of the following:

• From the app:
• Click on “Forgot password” link on the app
• Enter your mobile number
• Receive an email with a link to reset your password
• Receive an SMS confirming that your password has been changed

• You may visit www.paymaya.com/forgot-password.

LOAD-UP 

There is a charge of at least 0.5% to load up from Smart Money to PayMaya. Currently, there are no fees when you load up from all other loading centers. 

ATM WITHDRAWAL 

The standard ATM withdrawal fee of P15 applies.

You can view your balance automatically once you log in. 

You can also send a Text: BAL to 29290 7969.

For more information about Paymaya: 

Twitter: @PayMayaOfficial

Facebook: www.facebook.com/PayMayaOfficial

Instagram: @paymaya_official

Official Website: www.PayMaya.com